
TRAINING AND DEVELOPMENT
We offer a wide array of Training courses as well as Management Coaching to equip your Leadership Team with the skills and knowledge to be compliant and manage your most important asset- your people.
We provide the following Training Courses:
Complying with Employment Law
An understanding of Employment Law is required as a foundation for responding to many common issues that occur within the workplace. The law is always changing, and your business practices must change with it.
Our training will cover Contracts of Employment, Policies and Procedures, GPDR and more.
Bullying and Harassment
A responsible business is committed to ensuring that all its employees are treated with dignity and respect. All employees have the right to work in an environment which is free from any form of harassment and/or bullying.
Our training will enable Managers to create a supportive and open culture that ensures employees thrive.
Effective Recruitment and Selection
Effective Recruitment and Selection practices are essential to reduce staff turnover and keep training time and costs low. Are your Managers equipped with the skills, knowledge and confidence to recruit and select the right team member for the job?
Our training will cover holding effective interviews, taking interview notes and legal requirements regarding equal opportunities.
Disciplinary and Grievance
Managers must ensure that all employees are treated fairly and consistently when carrying out the Disciplinary or Grievance procedures. This will help and encourage all employees to achieve, maintain and improve standards of conduct, attendance and performance.
Our training will educate Managers on conducting disciplinary investigations and hearings, dealing with misconduct and what to do when an Employee raises a grievance.
Equality, Diversity and Inclusion
Does your company culture encourage and value diversity? Our training will ensure that your Managers are equipped with the correct tools to address any potential discrimination that occurs within your business with confidence.
The training will cover identifying discrimination, the protected characteristics and handling discrimination complaints.
Absence Management
Do your Managers know how to monitor and manage absence within the workplace? If not, you could be facing unnecessary costs and creating a culture in which employees do not feel encouraged to maintain high levels of attendance.
Our training will instruct Managers on handling return-to-work interviews, when and how to involve occupational health, managing long-term sickness, and unauthorised absence.
Performance Management
Performance should be managed in your business in a fair, supportive and consistent manner, without undue delay. Do Managers have the communication skills to handle performance issues as they arise?
Our course will cover giving feedback, setting targets and having difficult conversations.
Stress and Mental Health
Stress and mental health issues are currently the leading cause of absence in the workplace. Our training will help Managers to identify when employees may be struggling, and give them the support they need whilst also protecting their own mental health.
Our training will give your Managers the tools to handle matters sensitively, and foster a culture of compassion and understanding regarding mental health.
Image and Impact
It is vital that your employees are demonstrating your Company’s brand, values and ethos at all times. Are they making a positive and memorable impression on your customers and clients?
Our training will cover making the right first impression, communicating effectively and applying assertiveness techniques.
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We provide services to our clients across the UK, from Land's End to John o' Groats and everywhere in between, all from our office in Swadlincote... Contact us for info!